’s Tips on Choosing the Right Provider

Knowing the right questions will help you find your answer – the ideal home security system.

As you shop for a home security system, bear in mind that not all systems are the same – and neither are the companies that provide them. Each family, home, business and individual has different needs. Asking the right questions when you talk to a sales agent or representative will help you find a system that addresses those needs effectively.

Well-informed homeowners should make sure that they have all the facts before they invest in home alarms. Find the answers to many common questions below:

How does a monitored home security system work?


The central element in a monitored home security system involves an electronic connection between the system and the provider’s alarm monitoring service. Some of the larger home security providers have multiple monitoring stations located throughout the country. Dispatch operators at monitoring centers keep watch for alarm signals that indicate potential security threats.

When an alarm is triggered, an operator attempts to contact the customer to verify the emergency and offer assistance. If the customer confirms the alarm, or the operator is unable to reach the customer, the monitoring center contacts the local authorities. If the customer identifies the signal as a false alarm or malfunction, the operator cancels the alert and helps the customer troubleshoot the problem.

The value of alarm monitoring is found in emergency response. Dispatch operators are trained to act quickly in case of alarms and contact police, firefighters or paramedics on your behalf if necessary.

How will a home security system benefit my family members?



You want your entire family to be safe, of course, but a family with children often involves extra measures of security.

A fire or a carbon monoxide leak could force you to evacuate your home in a hurry – no simple feat, especially if you have small children. Fortunately, home security systems equipped with smoke and heat sensors, CO detectors and similar equipment are designed to provide early warning if these threats arise. In a situation where every second counts, being alerted with time to spare helps you respond quickly and safely.


Many home security systems offer features designed for emergency situations where the users might be unable to reach a phone or the system’s control keypad. Compact wireless remotes, small enough to fit on a keychain, can function as panic buttons and send an emergency signal to your security provider’s monitoring network.

Although useful for anyone, these keychain remotes could be especially practical if your household includes seniors or family members with medical conditions.


At one time, pets and motion detectors fought like cats and dogs. A home security system with a motion sensor was liable to go off every time it picked up on your pet moving around the house.

Today, however, many motion detectors feature special settings that allow the devices to differentiate between pets and people based on size. This technological improvement significantly reduces the likelihood of pets setting off false alarms and frees up your home security system to focus on detecting actual intruders instead of your animal companions.

Speaking of false alarms … I had a neighbor with a security system that used to wake the neighborhood with false alarms pretty frequently. Will that be a problem with my system?


Some of the common reasons for false alarms include human error, equipment malfunction and improper installation. The good news is that a quality home security provider can help you address all three of those issues:

  • Sales agents and installers will advise you on the correct way to operate your system and avoid causing false alarms.
  • Many providers offer warranty plans that cover equipment repairs and replacement, helping ensure that your system stays in top shape.
  • With a provider that offers professional installation, you’ll have the benefit of a trained technician’s expertise in the setup of your system.


Remember, not all home alarm systems are the same. Consulting with a sales representative can help you evaluate which type of alarm system is right for you.